Tag: lifetime warranty

Good as new!

We have acquired about 3 dozen Tervis brand drinking glasses over the years. They’re not fancy, but they keep cold drinks cold, and hot drinks hot. They’re supposed to be indestructible, but over time we’ve had several crack open, some get little spider cracks that let moisture in where it’s not supposed to be, the artwork in some has become loose, and we’ve found that the newer ones often get cloudy.

Tervis has a lifetime warranty, so when we have 5 or 6 that need repair, I send them in. I sent the last batch in 5 months ago. But they just arrived bac in the mail. I was a little nervous because MY first and favorite tervis was in this batch – I’m always the sand dollar 🙂 And a couple were ones that we bought in the Bahamas and the BVI, hard to replace. Another was one of Monte’s first tervis. And, my lucky Seahawks Tervis!

They were able to reclaim the artwork from each of the broken ones and put them in brand new, crystal clear glasses.

Christmas in November! Thanks Tervis.

What the old ones looked like when I sent them in:

Fender bender.

I’m a big fan of, and loyal to, brands that have outstanding customer service. I’ll give a shout out to Taylor Made, maker of marine products, including inflatable boat fenders. Most of their fenders are covered by a lifetime warranty. I’ve never had need to use the warranty before, but one of the Big B fenders I ordered in 2014 for Nirvana burst recently. I gave them a quick call and they said it was indeed covered by the warranty. I simply had to send them an email with several photos of the damaged fender, and a replacement fender will be on the way to us.

Thank you, Taylor Made!