I’m a big fan of, and loyal to, brands that have outstanding customer service. I’ll give a shout out to Taylor Made, maker of marine products, including inflatable boat fenders. Most of their fenders are covered by a lifetime warranty. I’ve never had need to use the warranty before, but one of the Big B fenders I ordered in 2014 for Nirvana burst recently. I gave them a quick call and they said it was indeed covered by the warranty. I simply had to send them an email with several photos of the damaged fender, and a replacement fender will be on the way to us.
Thank you, Taylor Made!
Sheila365 
Good company , good products- I also exchanged 2 taylor made fenders years back – no issue – through west marine.
Ooh, I didn’t think of going through them. My replacement won’t ship out til October. Thanks.